Shipping policy

Order confirmation, customization, quality check, packaging.

Note: Due to the Coronavirus, shipping carriers may experience delays.

Within 12-24 hours of ordering, the order is verified and approved. Once released in our system, production begins. For products with personalized processing, it takes about 1-2 days to produce, ensure quality, and pack the product.

Delivery Duration (approximately 7-10 business days, varies by country):

The time from our international shipping center to the delivery location. After the item is picked up from the warehouse, the delivery time is approximately:

Austria: 7-10 business days

Germany: 7-10 business days

Switzerland: 7-10 business days

All shipping times exclude customs and clearance delays. During peak times such as Christmas or Black Friday, Valentine's Day, delays may occur.

Shipping Costs:

We offer the following shipping options:

Free Standard Shipping (with tracking)

Insured Premium Shipping - Insured against theft/loss or package damage for €2.95

Please note that once an order is placed, it cannot be altered or canceled, as the packaging and processing of your order promptly begin upon its arrival.